Guide to Best Practices for Tobacco Sales

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#1 Make Sure Store Policies are Fair and Consistent
#2 Provide Recurring Training
#3 Offer Employees Computer-Based Training
#4 Educate Employees on Federal Laws and Regulations
#5 Train for Mandatory Identification
#6 Simulate Difficult Situations That Occur at the Point-of-Sale
#7 Train Younger Employees to Handle Peer Pressure
#8 Provide Employees Practice Opportunities with Age Verification Tools
#9 Require All Employees to Pass a Test
#10 Continuously Supervise and Offer Positive Recognition
#11 Prominently Display Proper Signage
#12 Use Point-of-Sale Tools Effectively
#13 Keep Your Employees Up-to-Date on Issues Affecting Your Store and Tobacco Sales
#14 Know Where Your Store Stands: Periodically Check Store Compliance
#15 Be a Responsible Retailer: Get Involved in Your Local Community

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#3 Offer Employees Computer-Based Training Quiz

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